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The second thing is a growth mindset and a pivot towards growth.
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But one of the things we're doing in this strategy is we really want to make being purpose led integral to everything we're doing.Īnd you're going to see that our purpose around Helping Britain Prosper is started to be woven in, in a very detailed way to all of the strategies and the commercial outcomes we're committing to. The first is we've always been a fantastic organisation in terms of having a strong purpose and being the leading financial services group in the UK. So there's a few key priorities we are laying out today. So tell us a little bit more now as we go into our new strategy, what are the areas that you think you would like the Group to take in terms of our new focus and new opportunities? I'm excited that we're going to get to a position when we can start to share all of our priorities with all of our colleagues for Lloyds Banking Group going forwards. But I have to say the primary thing I've got is I'm just excited. How does it feel now that you're finally here launching it and revealing the new strategy?Ĭharlie: Well, as you say, it's been a busy few months, few weeks since I've joined. Last year, the bank cut #66m from its operating expenses, and profits before tax rose by 20 per cent to #3.6 billion.Carla: It's just over six months since you joined us as CEO but longer than that since you knew you were coming to the Group.
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The company, which released its results for 1999 last week, said that it hopes to harness internet technology to make its business more efficient: it also announced plans to cut 3,000 jobs in a cost-cutting exercise. Lloyds TSB is also planning an online business-to-business service aimed at corporate, commercial and small business clients. It anticipates one million registered customers by the end of 2000, and intends to develop the services offered through the year. , which launched in June 1999 and has around 160,000 registered customers, already offers basic transactions, enabling consumers to set up direct debits and move money between accounts. The specific services offered are yet to be confirmed, but it will aim to be "very competitive in terms of price", said the spokesman. It aims to attract one million customers to the pan-European bank during the next three to four years.
#LLODS TSB ONLINE BANKING FREE#
Lloyds TSB also runs a free ISP for certain customers, giving free net access, email and access to a range of products and services. We will outsource a lot of the operations," he said. "The service will run in parallel with Lloyds TSB's web site (but will be created in a different way. It plans to launch in Spain, roll out across a number of other European countries and return to the UK by the end of the year, according to a Lloyds TSB spokesman. The online bank will be a stand-alone brand, with a name yet to be decided. Lloyds TSB is developing a pan-European net banking service, with the first stage launching in Spain in the middle of the year. How long? 1 minute Lloyds TSB to launch online banking brand.